Monday, November 15, 2010

Kodak Capture Pro Software Care Kits

Maximize your software investment

Get the most value from your Kodak Capture Pro Software installation with the latest upgrades and features, migrations to new job setups and applications, and fast access to support.

Optimize your productivity with support from our software experts

Kodak Capture Pro Software gives you a host of features that help maximize your scanning throughput and productivity. Now complement those features with ongoing software support that can help your scanning run smoothly throughout the year, even with challenging production demands. When you purchase any Capture Pro Software, you are entitled to CD replacement in case of loss.

Here’s what you’re entitled to with a Care Kit for Kodak Capture Pro Software

• New upgrades and features as available
• Basic migration to new job setups and applications
• Software Maintenance Releases
• Troubleshooting and problem isolation
• Phone, fax, email, and remote support
• Patches, if needed
• Assistance with driver compatibility issues
• And other services that help enhance the value of your Capture Pro Software

Quick, responsive help

Kodak software specialist will answer your scanner operator’s questions and help troubleshoot and isolate problems so they can be resolved quickly. Your call will be automatically tracked and escalated if necessary to help ensure
timely resolution. This often eliminates the need for further service. And, support
is available by phone, fax, email, and remote diagnostics—whichever works best for you.
New releases and patches are part of your Kodak Care Kit. This ensures your system is up to date with the latest improvements as they are developed. Running the most current software version can enhance your productivity while you work more efficiently and avoid compatibility problems.
Kodak experience and expertise saves you time.With over 100 years of service and support experience, Kodak offers the right combination of quality service, highly skilled people, and state-of-the-art technology. And it’s available to you to help your scanning run smoothly.

Extend your software investment with additional services

Kodak offers optional installation and operator training so you are scanning optimally from the start. And, ask about Kodak Professional Services—a complete solution for startup assistance, training, and application development support.

Kodak Care Kits

Kodak Care Kits enhance and extend your protection. A Kodak Care Kit includes information on how to activate your coverage, how to call for service, and the terms and conditions of the service purchased. By purchasing a Kodak Care Kit, you can ensure you are always current with the latest version.

Please call 1st Run Computer Services at : (212)-779-0800 for more information, or visit http://www.1strunshoponline.com/software_kodak.aspx

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